Amazon Items You Didnt Know You Needed

From tracking services to refund requests, hither's everything you tin do to protect your Amazon packages from theft and misfortune.

Over the course of a year, Amazon delivers billions of packages. Just with and then many orders being placed, Prime customers and other people will occasionally have to bargain with an Amazon missing parcel or delivery filibuster.

Now that Amazon parcels are trackable to within minutes of delivery in many locations, one lost packet tin can seem similar a mystery worthy of a podcast. Is your Amazon package missing? Before you freak out, bank check out our guide on what to do if your Amazon bundle didn't arrive.

Take Full Advantage of Amazon Package Tracking

To track virtually packages, you should sign into your Amazon account, click on "Returns & Orders," and then select the "Rails bundle" option. You'll be able to see the purchase date, shipping engagement, when the package was sent out for delivery, and arrival info. Y'all can also see specifics on where the parcel was left: for example, "about the front door" or "inside the residence'due south mailbox." Keep in mind this may be dependent on the delivery person noting such details, then not every shipment may take this crucial data.

Amazon Map Tracking allows you to follow the existent-time progress of select Amazon packages.

Looking for something more robust? Amazon Map Tracking is a characteristic that allows you to track the real-time progress of select packages delivered by Amazon.

On the day of delivery, click "Rails package" from your Amazon business relationship, shipment confirmation electronic mail, or the notification on Amazon's app. You tin then meet the remaining number of stops the driver has before the delivery arrives at your door. Note that map tracking is disabled for wish list or gift orders to protect the recipient'south privacy.

Amazon Photo on Commitment is another aircraft service that tin come in handy. It'll ship you a photo to ostend the commitment has been made when a parcel is left unattended. If you'd rather not have Amazon take photos of your property, you can opt out by contacting customer service.

Run into ALSO: How to Become an Amazon Refund for a Late Delivery

Almost Amazon orders are trackable one time the packages have shipped. The simply real exception should be standard international shipments, and perchance certain items sold by Amazon Marketplace sellers.

How to Contact Amazon About a Missing Package

If your Amazon package shows as delivered but you can't find information technology, don't panic! Amazon recommends first checking the commitment details — ensure the accost is right, cheque the porch or garage, and encounter whether one of your neighbors accepted your lodge.

In "rare cases," Amazon packages prove as delivered upwardly to 48 hours prior to their actual arrival. If yous're within that window, wait to run across if your order shows up — it could still be en road.

In 'rare cases,' Amazon packages show as delivered up to 48 hours prior to their actual arrival.

If your Amazon package hasn't arrived afterwards those 48 hours, y'all should either contact Amazon to study the missing package, or get in touch with the carrier or 3rd-party seller. Who should you call? Consult your tracking data.

If the package arrived at Amazon'southward facility or the carrier facility, contact Amazon with the delivery complaint; if it didn't arrive at the facility, contact the third-party seller. Either way, you want to have the order number handy.

When dealing with Amazon, go starting time to the "Client Service" page. Select the type of result you need help with, the order that's affected, that the gild says delivered but isn't there, and that you need more help. Yous can either click "First chatting now" to interact with a bot, or click "Request phone call now" to become help over the phone. If yous opt for the latter, you'll need to enter your number, and click "Call me now" to talk to a representative past phone virtually your Amazon delivery issues.

Encounter ALSO: Tin can Yous Share Amazon Prime?

If a third-party seller was responsible for the social club, you should go to your orders and select the seller. Then click on the "Ask a question" button, and Amazon's Seller Messaging Banana plan will likely pop up. After the prompt about what you demand help with, choose the option for "An order I have placed." The plan will lead yous through the steps to resolve your effect. Note that a seller has 48 hours to respond before you can contact Amazon to file a missing-packet claim.

You lot might exist eligible for a refund request under the Amazon A-to-z Guarantee of protection in these cases when you purchase 3rd-political party-seller items:

• Three days take passed since the latest estimated delivery engagement.
• 
  
• The tracking from Amazon says information technology was delivered, merely no parcel has arrived.
• 
  
• The guild is different from expected, or you've returned it in accord with Amazon's return policies.

While no figures are available for missing Amazon packages, Amanda Ip with Amazon PR says the vast bulk of packages make it to customers without whatever issues.

"Refund requests tin can have up to i week to investigate," Ip says. "We volition notify y'all of our decision via the email address associated with your account. To view the status of your request, locate your order in the list on the Your Orders page and select 'Problem with club.'" You can too monitor the status via Amazon Pay.

What if Your Amazon Package Is Tardily?

If a guaranteed delivery date provided on the checkout page was missed, then you could be eligible for an Amazon parcel refund. Check get-go to see that the refund requirements are met — including shipment to an eligible address via an eligible shipping method. Then get to the contact page to report the tardily commitment.

Prime members may receive $v to $twenty in promotional credit when a Prime society is late.

Though Amazon Prime members used to receive a free calendar month of Prime for a late Amazon delivery, the policy has changed. Now Amazon offers a refund of shipping charges when an order is late, while Prime members may receive $5 to $20 in promotional credit, a 20% Prime discount, or something else.

What to Do if Your Amazon Package Is Stolen

According to a report from C+R Enquiry, 23% of Americans have reported having a package stolen. If you believe your Amazon package was stolen, contact Amazon for a refund, or to request the items exist sent again. You should also file a constabulary written report about the Amazon package theft, particularly if you have security camera footage the police officers can view.

SEE ALSO: How to Salvage Money Using the Amazon App

Have an Amazon Parcel Stolen? How to Preclude a Repeat

If an Amazon parcel was stolen from your doorstep, you can accept steps to prevent then-called "porch pirates" from hit over again. For example, consider the Amazon Hub Lockers or Counters bachelor in various cities. Find ane by Zip lawmaking, add together it to your Amazon accost book, and then select that delivery option during checkout. The package is shipped to that location, and you'll desire to bring your delivery confirmation email when picking it upward.

Currently, in 50 cities and surrounding areas, Amazon also offers Central by Amazon for Prime members. This service provides keyless entry for guests and in-home deliveries.

While you accept to pay for the Key-compatible smart lock and photographic camera, the in-home delivery carries no extra charge for Prime members. With the camera, you can meet who enters your home to deliver packages. It can also be used to let in guests, cleaning staff, and pet sitters. Note that in-habitation deliveries have been paused indefinitely due to the pandemic; Amazon suggests In-Garage Delivery for contactless commitment instead.

Twenty-three percentage of Americans take reported having a bundle stolen.

With Cardinal for Garage, customers can monitor and command their garage doors with the Key app. Plus, Amazon Prime members in select areas can get in-garage deliveries — bold they have a compatible myQ-connected garage door opener or hub.

Amazon has introduced Key for Gate, likewise, which lets customers have orders delivered inside their gates. "It'south ideal for single-family unit homes and small multi-unit apartment buildings with electric garden and driveway gates or doors that tin can be triggered via relay," according to Amazon. You'll need the Ring Access Controller Pro 2 and Key by Amazon app in order to set it up.

Some people have decided to be proactive and teach porch pirates a lesson. A variety of videos talk about about how to create a decoy package that contains a glitter "flop." An ex-NASA engineer even upped the ante and added "evil-smelling skunk fart spray" and "police sounds" to his trap.

Of course, when information technology comes to package theft, yous can occasionally rely on karma. One Florida woman got a squirmy surprise when she stole a box containing 500 worms for a pet bearded dragon. She didn't go on the package, and the lizard got his snacks back.

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DealNews may exist compensated past companies mentioned in this article. Please note that, although prices sometimes fluctuate or expire unexpectedly, all products and deals mentioned in this feature were available at the lowest total price we could find at the fourth dimension of publication (unless otherwise specified).

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Source: https://www.dealnews.com/features/Amazon/Amazon-Package-Is-Missing/

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